Note: Clicking on the small green bar in the upper right of the screen will provide a bandwidth usage meter. Make sure any other computers in your house are turned off or not connected to the Internet. Only open the mic when you have something to add to the classroom conversation. The result of the paused camera will be a freeze frame so smile when you click the button. This is accomplished by clicking on the pause icon at the lower right corner of the camera pod. There are a few actions you can take to decrease your bandwidth usage: Pause your camera if you are using one. What actions can I take if my connection is slow or bandwidth low? We recommend a speed of 1.0 mbps for effective connection to the on-line class. How do I tell if I have a slow internet connection? Always try to use a wired connection to your internet hub, switch, or modem. Any wireless connection will be a shared connection and of limited bandwidth. If you have a DSL connection in your home the bandwidth of that connection is shared with all the computers you have connected and turned on in your home at that time. If you have a cable modem your internet speed will be affected by the number of active computers in your neighborhood linked to the same cable node. Poor performance can be the result of low bandwidth resulting in a slow connection speed. Why does the audio and video seem choppy or delayed when it was fine last week? It also reduces the chance of an audio echo being retransmitted to the class. This prevents unwanted sounds from being transmitted to the rest of the class distracting the instruction. You should always turn your microphone off when not in use. Why do I need to turn my microphone off when I'm not talking? The digital USB provides a better sound quality and allows for plug-and-play connectivity. This placement will avoid the loud popping sound when pronouncing words starting with the letter "P".įinally, we recommend a USB connection for the headphone to the computer rather than the mini-phone style. The microphone should be positioned just to the side and not directly in front of your mouth. Second, the quality of your audio is better if the microphone is near your mouth. This is also one of the reasons we ask that you DO NOT leave your microphone on, but only turn your microphone on when you are ready to speak. This results in a very distracting, delayed repeating of the audio.īy using a headset microphone the audio comes out the earpiece and is not picked up by the microphone. Audio echo occurs when the signal coming out of the speakers is picked up by an open microphone and sent back into the system. There are several reasons why using a headset microphone is important.įirst, this helps avoid audio echo. Why do I have to use a headset microphone, my speakers work just fine? Updated anti-virus protection (As per UI/ITS: ):.Keep your operating system updated: Microsoft Windows Update Site.Bandwidth: DSL/cable (wired connection recommended >1Mbps downstream).System requirements for ZOOM Virtual Classroom.ITS Suggested Computer Configurations for Students Internet Explorer 11 (Windows only-functionally supported may exhibit slight visual differences from other browsers, but these differences do not restrict product functionality).Respondus Lockdown Browser (available for download, used for testing).Edge (Windows only) and Safari (Macintosh only) are the default browsers for their respective Operating Systems.Chrome and Firefox are currently the most popular (Extended Releases are not supported).
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